OTG AFFILIATE / POLICIES

Refund Policy

1. What this policy covers

This policy applies to the OTG Affiliate paid educational membership delivered through Discord. OTG Affiliate supplies the membership; Whop processes payments and manages billing.

We do not offer refunds, partial refunds, or prorated credits for a change of mind, lack of participation, unused time, not viewing the materials, unmet personal expectations, or not achieving a particular result. Cancellation after a renewal does not itself create a right to a refund for that billing period.

2. Monthly renewals and cancellation

The membership renews automatically each month at the price and on the schedule disclosed at checkout, unless you cancel before the next renewal. You can stop future renewals through your Whop account: open your profile, select Orders, choose the membership, and select Cancel membership.

Cancellation stops future billing. Access normally continues until the paid billing period ends, subject to the Terms of Service. Leaving the Discord server, deleting Discord, or stopping participation does not cancel your subscription. There is no prorated refund for unused access.

3. Billing errors and rights that still apply

If you believe you were charged twice, charged without authorization, or charged incorrectly, report it promptly through your Whop order and contact OTG Affiliate so it can be reviewed.

This policy does not waive any non-waivable consumer rights, legally required refunds, or legitimate payment dispute rights. Whop and payment providers may process reversals under their own applicable rules. A no-refunds policy does not override those requirements.

4. Access issues and questions

If you paid but cannot access the Discord community, contact OTG Affiliate at support@otgaffiliate.com, through the seller contact option associated with your Whop purchase or message an OTG Affiliate administrator in Discord. Include your order reference and a description of the problem. Do not send your full card number or account password.

For questions about this policy, use those same contact channels before purchasing.